People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Like me, you turn to food for comfort. That’s okay to a point, but it won’t help. That hole you’re trying to fill will just get deeper. So if you can’t or won’t stop eating for comfort please consider this suggestion: Do something creative first. Sing, write, paint, run, lift, act, improv, whatever. The hole will be so much more shallow when you go to try and fill it with food. Hopefully, eventually you’ll get to the point of staying in “creative mode” to feel better.
10, 12, 13, 16, 21
Watch awards shows (Oscars, Grammy's, Tony's, ESPY's, Image Awards and CNN Heroes awards.) Be a part of your times, appreciate others' accomplishments. Be inspired.
8-18
Zootopia is a good movie to illustrate what a bully is and how we should stand up to them when they are hurting or taunting other kids.
5-8
Be present. Don’t turn every conversation into a lesson. They stay in their rooms so much because they feel safe there. They’re tired and stressed out and managing a lot of change.
13
It’s so tempting to write someone off, to dismiss them as “less than.” They’re too young or too old to be taken seriously. They speak a different language or have a different skin color. They may be poor, uneducated, disabled or just simply unattractive. RESIST that temptation. Remember that every human being is God’s creation, a masterpiece cloaked in dignity. No matter what they look like or even what they’ve done, everyone you meet is deserving (and in need) of respect. To be humble is to remember this. (Start lesson young, phrased age-appropriately, and reticket yearly. Look for opportunities to discuss.)
8, 10, 11, 12, 16, 21
“Take the risks. Make the big moves, even if they’re small moves. Forge ahead with your lives in any and every direction that moves you. I’m asking you to be fearless.” - Rebecca Pearson (character from NBC tv drama ‘This Is Us’)
21
I’m parenting as in most things, staying calm is more than half the battle. Practice keeping your cool in all situations. No yelling blaming freaking out or meanness. Calm rules the day.
1, 21
Learn the difference between keeping secrets and keeping some things to yourself. Never kiss and tell. Err on the side of saying less rather than more.
13, 15, 19
Practice making yourself do something you don’t feel like doing. Practice and it gets easier
10, 12, 15, 18, 21
I love that you got chills from watching Wicked. You were 10 and already affected emotionally and physically by music. Bonus points for listening to and acknowledging how your body talks to you.
13, 19, 21
The Language of the Universe: A Visual Exploration of Mathematics https://www.amazon.com/dp/1536215058/ref=cm_sw_r_cp_api_glt_fabc_R83V51QC1RGYVEZ4ESMQ
8
Avoid commenting on the number of children someone has (or doesn’t have.) Its none of your business to ask why a couple doesn’t have kids or remark if they announce they’re pregnant with their 7th (other than to say “Congratulations.”)
15, 21
“The Guy in the Glass” poem by Dale Wimbrow_______ When you get what you want in your struggle for pelf,__ And the world makes you King for a day,___ Then go to the mirror and look at yourself,___ And see what that guy has to say. ____ For it isn’t your Father, or Mother, or Wife,____ Who judgement upon you must pass. The feller whose verdict counts most in your life____ Is the guy staring back from the glass. He’s the feller to please, never mind all the rest, For he’s with you clear up to the end, And you’ve passed your most dangerous, difficult test If the guy in the glass is your friend. You may be like Jack Horner and “chisel” a plum, And think you’re a wonderful guy, But the man in the glass says you’re only a bum If you can’t look him straight in the eye. You can fool the whole world down the pathway of years, And get pats on the back as you pass, But your final reward will be heartaches and tears If you’ve cheated the guy in the glass.
15
Taken from a friend’s Facebook post: You are holding a cup of coffee when someone comes along and bumps into you or shakes your arm, making you spill your coffee everywhere. Why did you spill the coffee? "Because someone bumped into me!!!" Wrong answer. You spilled the coffee because there was coffee in your cup. Had there been tea in the cup, you would have spilled tea. *Whatever is inside the cup is what will spill out.* Therefore, when life comes along and shakes you (which WILL happen), whatever is inside you will come out. It's easy to fake it, until you get rattled. *So we have to ask ourselves... “what's in my cup?"* When life gets tough, what spills over? Joy, gratefulness, peace and humility? Anger, bitterness, harsh words and reactions? Life provides the cup, YOU choose how to fill it. Today let's work towards filling our cups with gratitude, forgiveness, joy, words of affirmation
12, 17
My worst fear is that I will be unable to reach you when you’re in pain. All I want as a parent, what my whole job boils down to, is to be there when you need me. How can I help you?
13
Everyone gets crushes but if you’re having an imaginary relationship do so with an imaginary person. It’s disrespectful of someone’s dignity to obsess over them. Not to mention your own dignity!
12, 13, 15, 16, 19, 21
“Anger is the part of yourself that loves you the most. It knows when you are being mistreated, neglected, or disrespected. It signals that you have to take a step out of a place that doesn’t do you justice. It makes you aware that you need to leave a room, a job, a relationship, and old patterns that don’t work for you anymore. Learn to listen to your anger and make it your best friend. Then it’ll leave.” -author unknown
11, 14, 16, 19, 21