Practice road-rage roll playing. People are NUTS! It's hard to imagine how you'll react when someone gets aggressive with you. Let's practice staying calm when someone is shouting and in your face.
Following your conscience is more important than getting ahead and will make a greater difference in how happy you are. Getting ahead or not isn’t entirely up to you, but listening to your conscience is.” - Senator Mitt Romney (paraphrase)
Things are rarely perfect, but things that are less-than-ideal aren't all bad to the same degree. Let's talk about making buckets for "not ideal but I can put up with it" and "deal-breaker." Works for all kinds of situations. Another variation of this is to grade the suckiness of a situation on a scale of 1-10. Have them decide at what point action is needed vs. just putting up with it. This one works well for hunger. Yes, you're hungry, but on a scale of 1-10, how hungry? It also works for relationships! There are plenty of things about a spouse that are less than ideal, but how many are true deal-breakers? Teach them to understand the difference.
That little space between stimulus and response...that’s all the control we get. That space is ours to do with. That space is fertile ground for addiction, for faith, for peace or pain. When the sh*t hits the fan, resist the urge to run away from the pain. Trying to dull it will only make it grow deeper roots.
One of the best doctors I ever worked with started his day by walking through the office and saying “good morning” to everyone. He’d do the same before he left at the end of the day, just making sure everyone was ok, to call him if they needed anything, etc.
I don’t know what your career will be but if you’re in a position to do so, I hope you’ll adopt this habit.
Start saving for retirement with your very first paycheck. Put away the MAX, you’ll never miss it. If the company doesn’t offer 401k then we’ll open a Roth IRA.
It’s fine, great, to be thrifty. But please don’t be cheap. Hard-earned money should neither be squandered or hoarded. Enjoy your success! But save more than you’re comfortable with. It’s like my running coach used to say: Keep going until you feel like you’re gonna poop your pants, then push yourself to do another mile. Point is, it should hurt a little.
If you want people to believe you, trust you and be able to depend on you, then you must have integrity.
Integrity means that you tell the truth, don’t deceive or cheat, you keep your word and you pitch in to help with little things and big things without having to be asked.
Who are the people you know who have integrity?
Do you want to be a man of integrity?
Surprise! You’re not perfect. No one is. Do your best, but don’t expect perfection from yourself or any other human, young or old.
Have compassion...We’re all in this together and we need each other to be kind and encouraging.
Control isn’t safety. Safety is putting in the physical/mental/intellectual/emotional/spiritual work so you’re confident in your ability to address whatever comes your way and thrive, bounce back after getting knocked down.
People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
A wise friend once told me "Don't dump grace down the drain." Respond to nudges: Speak up even if you're afraid, reach out to someone who's hurting, forgive someone (or yourself.) God is so good and so generous...accept his gifts.
Before speaking (or texting) ask yourself three questions: Is it kind? Is it true? Is it necessary? If not all three, don’t speak. (PS “kind” isn’t the same as good news. You can deliver bad news with kindness.)