People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
You tackled a big project and you're wondering if it will be a success. Ask yourself: "Was I fair?" Was I kind?" " Did I put in the work?" If the answer is yes, then rest well, no matter what the outcome. If the answer is no, go back and fix it.
17
Uplift your friends and surround yourself with friends who uplift you. In person and online. Encourage each other to let your lights shine brightly. Never bully or steal someone’s joy.
11, 15, 18, 20
If you get comfortable telling little lies it will be easier to tell big lies. Tell the truth, even on small matters. (Except if your friends ask if they look fat. Then it’s okay to lie!)
13, 18, 21
Figure out a way to teach the concept of zero-sum game vs. how giving and sharing actually compounds love and goodness. Someone else getting a fair shake, or attention from someone you like, or well-earned rewards or recognition does not take away from us. Celebrate those victories and encourage others to reach for more instead of jealously guarding what you have.
8-12
Ask smart questions. More importantly, ask stupid questions! So many people are afraid of looking stupid that they totally fake understanding. Even in the very highest levels of career and society. Ask basic questions if something doesn’t make sense. Start at a kindergarten level understanding of a concept then build on it.
15, 20
College: you’re gonna do great! You’re also probably gonna want to quit at some point during your first year. Totally normal. If you decide college isn’t for you or now isn’t the right time, okay. But give it a year if you can. You’ll thank yourself later.
17
Avoid bird seed or pet food near your home. It attracts mice, rats, ticks, etc. keep bird feeders that use seed a good distance from the house. Try liquid feeders near windows. Or use a feed tray or hulled seeds (little waste.)
20
90 seconds or less. No one wants to hear you talk for more than that. (In a personal setting like giving a toast.)
17, 21
Let the best part of yourself take the lead when you’re making decisions.
10, 14, 15, 16, 17, 19, 21
Family & Home
Character, Education & Self-Reliance
Sports, Health, Safety & Appearance
Arts, Literature & Self Expression
Fun, Adventure & Travel
Faith & Philosophy
Finances
Emotional Development & Mental Health
Nature, Animals & the Environment
Social Justice, Civics & Humanitarianism
Relationships & Career
When you’re getting serious in a relationship here’s something to consider- To what extent is your partner is willing to put others’ needs before their own?
21
Remember what a teenaged sh*t you were before throwing in the towel on the next generation. We’re all self-centered, entitled and oblivious when we’re young. The goal is that they don’t *stay* that way. Be the parent they need, and they’ll listen. It may take a year or twenty, but they’ll see the light if you just pour love into them.
12-21
Quoting Sarah Bessel: “One of the best things Jen Hatmaker has taught me about raising big kids: if they get on the roller coaster of Big Emotions, my main first job is to stay on the platform. I am NOT to get in the car and ride up
12
A lesson from author Tom Zumba. I hope you’ll never need it: “There is nothing nothing easy about this thing called grief. Nothing. But I ask you to please please please say yes more often than you say no. Say yes to you. To possibility. To hope. To love. To life. To healing. Please choose the light more often than you choose the darkness. Not that there aren't gifts in the darkness. There are. But it's often so much easier to find them the gifts in the light. Do all you can to stay in the light. Please remember that the person you love so so so dearly lived. Don't forget that. He lived. She lived. Here with you. And your relationship continues. Always. Don't be so overwhelmed and paralyzed and pissed off that he died that she died that you spend most of your time focusing on their death. Focus on your life. Together. Say yes as often as you can. Choose light as often as you can. Remember that he lived as often as you can. Don't lose her in the details of her death. This thing called grief is hard hard hard work. But you are stronger than you think. His book is called Permission to Mourn
21
Talk about how choices become habits. Habits can become addictions. Describe how pathways are literally dug into the brain and it's very hard to change them once those paths are made.
13-16
“Natural” deodorant doesn’t work. Go with trusted brands here. There are times when it’s fine not to look your best, but stinky is never okay.
13, 18
When you’re in a disagreement with someone or feel you’ve been wronged, it’s helpful to remember who the other person is. Are they someone of integrity? (If they’re your friend I bet they are.) Remember then, that even though they may have done something to hurt you, they were likely believed their actions were doing (or at least trying to do) the right thing. People sometimes get it wrong. Or they don’t have all the facts. Or their mind is just somewhere else. The pain you may feel from a perceived slight is probably not intentional, but even if it is, try to forgive and let it go. We’re all just doing the best we can.
16, 21
Talk about “don’t judge a book by its cover.” People come in all shapes, sizes, appearances. “Clean cut” is an outdated and misleading notion. Be open to who people are on the inside, they’re pretty amazing if you give the a chance.
9