People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Watch the news together. Local and national. Today Show has both of mornings are easier than evenings.
12, 13, 14, 15
Date all kinds but marry someone who loves you for who you are, with whom you feel most yourself. Someone who will encourage you to grow more into the person you want to be. (And be good at encouraging them to do same.) Never fear or stifle each other’s growth. Celebrate it. Support it. Encourage it.
21
Make a deal: flying lessons IF he takes dancing lessons. A man has got to know how to dance! In fact, tack on some other prerequisites like good grades and responsible behavior
16
You may end up being a big shot, Good for you! But check yourself. The good lord wasn't above washing his friends' dirty feet so please don't feel like you're above any task that needs to be done. Enjoy your success but stay humble.
20
Emotional pain is just like physical wound- you can choose to ignore it but it will only fester. Address the pain. Literally talk to it, and listen to it- it’s got so much to say.
11, 13, 15, 16, 17, 19, 21
The bull-sh*t never ends. Dealing with the bull-sh*t IS your job. If you think you’ll ever reach a “post-bullsh*t stage in your life, you’re wrong.
12, 15, 19, 21
Sex is not an act, it’s a pool. Stay in the shallow end for as long as possible. Have fun. Be safe. Be respectful.
15
Institute a “leave by” time instead of a curfew. That way they won’t panic / speed if something out of their control happens to make them late. “Leave Riley’s house by 10pm.”
13
My biggest mistake was thinking that my life had to follow a singular path: college, marriage, kids, stay at home mom. I never imagined any other path: career, travel. I never questioned my assumptions. Never doubted that my way was the only path to happiness. It wouldn’t have occurred to my parents to teach me anything else, to encourage me to imagine a hundred different choices. But I’d like to encourage you. Take your talents, interests, passion, and potential out for a spin. See what sits right with you, where you feel most alive and most safe and most yourself. Feed your body, mind, heart and soul. I love you so much.
18, 21
Check out the Jesuit Volunteer Corp. A short but deeply meaningful immersion into service, faith in action, selflessness and living on a lot less than you think you need.
19
When you have no idea what you’re doing, just be kind. Be brave. Think critically and make the best decisions you can in the moment. If possible, find resources to learn what you need to know. Ask for help if help is available. Do your best and don’t sweat it.
18
Practice "shaking off the sleepy." It's hard to wake up when your body is screaming for more sleep. If you practice, you'll get better. Get up, get in the shower and shake off the sleepy. It works!
6, 7, 13-15
Colin Powell’s 13 rules: 1. It ain't as bad as you think. It will look better in the morning. 2. Get mad, then get over it. 3. Avoid having your ego so close to your position that when your position falls, your ego goes with it. 4. It can be done. 5. Be careful what you choose. You may get it. 6. Don't let adverse facts stand in the way of a good decision. 7. You can't make someone else's choices. You shouldn't let someone else make yours. 8. Check small things. 9. Share credit. 10. Remain calm. Be kind. 11. Have a vision. Be demanding. 12. Don't take counsel of your fears or naysayers. 13. Perpetual optimism is a force multiplier.
11, 14, 18
Soothe a newborn: Swaddle , shushing noise, swing, side/stomach position, suck on a binkie. Read The Happiest Baby on the Block by Dr. Harvey Karp (or watch the video.) It' a life-saver.
Infant
Okay algebra and geometry but other than that, spend time practicing addition and subtraction, multiplication and division. That’s 99% of the math you’ll need to know if you’re not going to be an engineer, etc.
10, 14, 15, 18, 21
YouTube Hank Green “Study Hall.” It talks about navigating the mess of college and career choices, like choosing a major (and what a major is!) What interests align with which majors, etc.
12, 15, 16
Help him write a letter to someone in power if he has a question or concern about something he sees going on in the world.
7-11
If you don’t have the words, borrow them. Send a song or a poem. As long as the sentiment is yours, the vowels and consonants don’t need to be.
13, 16. 21
Sometimes we outgrow relationships. It’s no one’s fault. It’s okay to move on. You’ve grown…Don’t abandon your healthier self for a relationship.
14, 16,