People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.


21



Get really clear about what you want so that you’ll be able to recognize it when it’s here. Get really clear on the kind of relationship you want so that you can realize when it’s not with the person you’re seeing.


17, 21



You always have a choice. Always.


15, 19, 21



Every time your heart breaks, your vision gets better. You appreciate beauty and recognize and respond to others’ pain better.


12, 15, 18, 21



Men worry about getting laughed at or rejected by a woman. Women worry about getting killed when they reject a man. Let that sink in.


15, 21



Always remember - cheesecake is the best cake.


21



Read (or listen to) The Greatest Generation by Tom Brokaw together as a family. It's broken up into small vignettes so it's easy to get through bit by bit.


15



Treat your subordinates as if you’ll be working for them someday.


21



Set up a 529 plan. Virginia has a great plan if you don't want to do too much research https://www.savingforcollege.com/


birth-age 3



Marry for character, not just chemistry.


17, 21



Anger is the bodyguard of sadness.


12-15, 21



The thing about behavior is that if you practice you get better. That goes for good behavior and bad behavior. The more you lie, cheat, etc. the better u get. Decide What kind of behavior you want to be good at and then practice practice


7



I’d rather you be brave than perfect. Take chances. Fail, then pick yourself up and keep going.


18



Practice “going without.” Talk about how nobody gets what they want all the time. We should learn how to just choose to go without something we want. Get them in on the discussion and pick something every day to do without.


5-9



I promise I will never snoop. No matter how curious I am, I will not violate your privacy. But if I ever think you may be in danger I will break any promise and any law I have to in order to keep you safe.


10, 12, 14, 15



The thing about hiding is you’re always worried you’ll be see, caught, or found out. It takes a toll. I hope you never hide from who you are, or feel like you have to fake it to be liked. I will always accept you as you are, and I hope to raise you so you accept yourself (and others) as well.


14,17



Set up automatic payments so they are initiated on your end, so that you send out money to the bill/ company you’re paying instead of giving them access to take money out of your account.


20



Plan a neighborhood "Winter Olympics" for snow days. Create indoor and outdoor events.


8



Summer Olympics for neighborhood kids. Create events in all kinds of sports, games and skills. Mix it up so the littler ones and the less athletically inclined have something they can succeed at too.


8-12



When disciplining remember: First acknowledge the emotion, then address the behavior.


2-4, 13, 15



None of us should ever have to apologize for being who we are.


10, 14, 21



Favorite bible verse: Psalm 143:8 “Let the morning bring me word of your unfailing love, for I have placed my trust in you. Show me the way I should go, for to you I entrust my life.”


15



Be mindful of the patterns we’re falling into as a family. Teach them to be mindful of their patterns too.


6, 8, 12, 18



Which line of poetry would you get tattooed?


17



Read maps.


9-14



Just focus on shining on your own terms. Your shine is not dependent on anyone or anything else.


15



Never tolerate abuse. But definitely learn how to throw annoying habits and stupid drama in the bucket of the 10% of things you don’t like about being in the relationship. Even the most beautiful stallions poo, everything produces waste. Clean the waste, deal with it as a constant byproduct of life. don’t $@!#% the horse so you don’t have to deal with poo.


17, 21



No matter how successful you become you’re still expected to act with integrity and respect.


14, 18, 21



Use timers to motivate and structure. "Better have your jammies on and teeth brushed by the time the timer goes off!" Using a simple timer helps things not drag on and on.


2-5



Try not to say insulting or hurtful things, but NEVER write them. (Texts, notes, emails, etc.)


11