People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Have a charity lemonade stand. Pediatric cancer research, immigrant children, etc. Lots of problems...Let them be involved in part of the solution.
7-10
Take heart. There are lots of terrible things in the world - Poverty, disease, injustice, natural disasters...Thankfully, good FAR outweighs the bad: Love, Faith, Art, friendship, healing, creativity, community, innovation, beauty and renewal to name just a few. Focus on the good. Relish in the countless expressions of goodness. Work hard to preserve, protect, and advance them.
18
Grandpa never wore a watch. (This was way before cell phones existed.) Still, he always knew what time it was, and he was never, ever late.
14
Talk to them about how dangerous it is to buy pills online. Fentanyl is ubiquitous and lethal in small doses. Never never take a pull that wasn’t prescribed or purchased legally.
12
Motivation: Just start. Two minutes. You don’t need to feel good to get going, you need to get going to give yourself a chance to feel good.
16
You don’t have to look for love. You definitely don’t have to audition for it. All you need to do is be the most “you” you can be. And if you have no idea what you love or who you are…congratulations! Figuring it out will be the best part.
13, 15, 16, 17, 18, 21
“You can miss a person every day and still be glad that they’re no longer in your life.” — Oprah Winfrey
19
Professor Scott Galloway’s advice: Paraphrasing his standard wedding toast: “1. Express affection and desire. Everyone wants to be wanted. It’s healthy and it is part of what makes your relationship singular. 2. Never let your wife / girlfriend be hungry or cold. Two thirds of the really awful arguments you’ll have it’s because someone is hungry or cold. Carry blankets and protein bars. (You’re welcome.) 3. Don’t keep score. Decide what kind of friend / son / daughter / spouse / employee / human being you want to be, and practice being that. Put the scorecard away.”
21
You don’t have to like everyone you go to school with, or work with. You don’t even have to like your family! BUT, you have to treat everyone with respect and kindness. They are worthy of that no matter what your opinion of them may be.
15, 21
Led Zeppelin, Queen, The Who, Lynyard Skynard. Listen with headphones, listen alone, listen with friends. So many more good bands but if you start with these you’ll be well on your way.
15, 17, 21
Protect women from gross men: First, don’t be gross. Second, resist the urge to go along with the pack when they get gross. Third, and this is going to take courage, tell them to knock that sh*t off. Never make a girl feel uncomfortable to get a laugh. It’s not funny, it’s scary and demeaning and will teach her you can’t be trusted.
10, 14, 17, 21