People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Start explaining wants vs. needs. Continue explaining for the next 30 years. We don’t always get what we want. That’s okay. 4 year olds can begin to understand this.
4
Choose to love despite the rage. See poem by Lucas Jones “ I Will Teach My Sons to be Dangerous Men.”
12, 14, 16, 19, 21
Try silence. Just sit with it (problem/feeling/etc.) invite the problem to sit next to you and just be quiet. Five minutes every day for a week or two. Your solution will appear. Stop running and just sit with it.
16
Practice “doing without” (or “going without.”). Even young kids can learn the concept. Nobody get everything they want. Sometimes it’s harder than others, but it’s not the end of the world when we have to do without something we want.
4-11
Your mother and I would never want you to sacrifice the wellbeing of your own family for us. They should always be your priority. In the years ahead, make the choices that affirm that.
21
Violent thunderstorms can be dangerous. Avoid driving or being out in severe weather: car accidents, downed trees, high winds, lightning, flash floods, etc. are all potentially deadly. Don’t take your safety for granted. If the weather is severe, stay sheltered unless you absolutely positively have to be out and about.
12-14, 16, 21
There are always blessings hidden within heartbreak: a friend you would never have met otherwise, an opportunity that would never have come up, an experience, an encounter, a promotion, etc. Always look for the blessings.
9, 11, 18, 21
It’s fine to keep it simple when you pray: Thank You for __ I’m sorry for ___ Help me with ____ Keep _____ close to you You are awesome! I trust you.
14
Grandpa used to describe injuries and medical procedures as “It’s a nothin.” I think of this every time I have to endure something painful.
14, 18
Don't say anything out loud that you wouldn't want repeated or overheard. Don't email / text, etc. anything that you wouldn't want forwarded.
11-15
Never post a pic to social media that you wouldn't want Grandma to see. NEVER send or ask to receive naked pictures. It's tacky, gross, illegal and not worth it. Even if "everyone does it". It's rude and disrespectful.
11-13, 18
My mom used to proudly describe herself as an “Irish Catholic Democrat.” I think my dad voted for Reagan once but other than that we’re all pretty liberal.
18
Read blog post from Parent's Corner: The Letter Your Teenager Can't Write You By Gretchen Schmelzer June 23, 2015
13-17
“There’s a hole in the side of a boat. It can’t be fixed, it’s never going away, and you can’t get a new boat. This is your boat. What u have to do is bail water out faster than it’s coming in.” -Aaron Sorkin (Newsroom season 3 episode 6.)
17, 21
Opioids are highly addictive. If possible, stay away from them entirely and definitely not for more than 2-3 days. Manage pain with NSAIDS or Tylenol.
16, 18, 21
It’s so tempting to write someone off, to dismiss them as “less than.” They’re too young or too old to be taken seriously. They speak a different language or have a different skin color. They may be poor, uneducated, disabled or just simply unattractive. RESIST that temptation. Remember that every human being is God’s creation, a masterpiece cloaked in dignity. No matter what they look like or even what they’ve done, everyone you meet is deserving (and in need) of respect. To be humble is to remember this. (Start lesson young, phrased age-appropriately, and reticket yearly. Look for opportunities to discuss.)
8, 10, 11, 12, 16, 21
Be respectful with regard to how you treat girls:. How you talk to them, how you talk about them, and even how you think about them.
11-14
Sex is not an act, it’s a pool. Stay in the shallow end for as long as possible. Have fun. Be safe. Be respectful.
15
Something to remember on those days when the kids are making you nuts and you’re at the end of your parenting rope: “They love you no matter what. They always want to be close to you. Even when you’re screwing up, they still think you’re amazing. They want to be just like you when they grow up. You are their hero. You may be their mom, but they’re constantly reminding you of your worth.”
2
“I beseech you, in the bowels of Christ, think it possible that you may be mistaken.” - Oliver Cromwell ……. Great example of this is the story of Dr. Anthony Fauci with regard to his HIV/$@!#% research and corresponding dealings with the gay community. They started out adversarial but Fauci wasn’t above hearing their concerns and working together. Life-saving drugs got approved as a result. Dr. Fauci is one of my heroes. Huge brain, big heart and tiny ego.
15