Other peoples’ expectations are the guard rails on the road. They keep you safe and guide you he way - literally. They keep you from driving off a cliff. So if you want to be safe, and if you do that’s great, stay within the guardrails. But if you want to fly, you’re gonna have to run right over them.
Discuss the concept that “It’s not always about you.” Some days need to be about supporting someone else in their joy - or sorrow. Your needs take a backseat.
People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
Grandpa was a Marine, though you’d never know it. Slight in build and oh-so gentle natured. But underneath he had a good bit of grit. He never complained. He once told me “You can stand any amount of pain for a little while.” (Basically saying suck it up and hang in there until help arrives.) I’ve never forgotten it.
Sometimes I think the best way to take care of them is to teach them to take care of others: Littler kids, sick or disabled, those who’ve been left out.
Work on developing a “no shortcuts” mode. Looking for a faster/easier/bare-minimum option isn’t always bad. People get paid a lot of money for creating efficacy. But there are times when that approach is wrong. Anything you want to grow from (relationships, school, work, wealth, health, knowledge, etc.) those things deserve your full effort, focus and dedication. Play. Definitely play! But don’t f*ck around.
There is nothing “basic” about basic human dignity.
Never treat a person as though they are put on this earth for your amusement.
Everyone deserves to be treated with dignity because we’re all human beings.
No matter their age, looks, status, even past wrongdoing, everyone deserves to be treated with dignity.
What does entitlement mean to you?
I think it means the assumption that we are owed something simply by virtue of who we are rather than what we’ve earned.
What I most want to teach you this year is that you can always trust me. I will always love you, take care of you and never harm you. You may not always like me, but you can always trust me.
One regret I have is how sure I was that I was in the right. Looking back I can see now that there were plenty of times when I was the a-hole. I wish I had been able to be circumspect.
Some days it feels like your world is falling apart, but what's really happening is that it's falling into place. Make good choices. Be kind. Be brave. Trust.