"God came to us because he wanted to join us on the road, to listen to our story, and to help us realize that we are not walking in circles but moving towards the house of peace and joy. This is the great mystery of Christmas that continues to give us comfort and consolation: we are not alone on our journey. The God of love who gave us life sent his only Son to be with us at all times and in all places, so that we never have to feel lost in our struggles but always can trust that he walks with us.
The challenge is to let God be who he wants to be. A part of us clings to our aloneness and does not allow God to touch us where we are most in pain. Often we hide from him precisely those places in ourselves where we feel guilty, ashamed, confused, and lost. Thus we do not give him a chance to be with us where we feel most alone.
Christmas is the renewed invitation not to be afraid and to let him-whose love is greater than our own hearts and minds can comprehend-be our companion"
- Henri Nouwen
People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
When you meet people in an intimidating situation, like a job interview, etc. An easy trick is to imagine them as they were in kindergarten. (Don't talk to them like they'r 5 year-olds! But relate to them on a human level. We're all human - filled with talents and fears and insecurities. No matter how "important" or "unimportant" our station is.
One of the most important things I can teach you is to help you learn how to deal with big feelings without resorting to destructive behavior or violence. Everyone on the planet will experience loss, disappointment, grief, heartbreak, betrayal, etc. Tools to deal with these feelings: counseling, journaling, art, music, exercise, meditation, breathing exercises, yoga, being in nature, talking with friends, joining a support group, movement like dancing or skating, singing, acting, anthropomorphic dialogue with your emotions, naming your emotions and describe how they physically feel in your body. Asking the emotion what it needs you to know.
There is all kinds of darkness in the world- disease, accidents, natural disasters, etc. But the worst darknesses are man made: War, violence, poverty, injustice, indifference.
Push back against all of it as much as you can. Light will beat the darkness in the end. Fight on the side of the light. Love, truth, beauty, creativity, connection and compassion.
Happiness: Someone (or some creature) to love, something to do and something to hope for. Don’t get too caught up in the rat race, money doesn’t mean you’ve arrived.
I wish you had known my father he was such a good man gentle and loving. One early memory I have of him is that one night in our neighborhood I was hit by a bike - a boy was riding his bike and road up on the sidewalk and ran right into me. The bike hit me in the face with the handlebars and I was knocked down before I knew what happened. My father scooped me up and carried me back home. I was crying the whole time. the funny thing is I don't remember the pain, but I very clearly remember being in his arms and hearing the clip clop clip clop of his shoes. It was an after dinner walk - he was still in his suit from work and he had his loafers on and made a clip clop on the sidewalk I will never forget the feeling of being carried in his arms as he hurried back to the house to take care of me. I was in pain but I knew I would be OK.
I miss him very much and I wish you knew him.