Roll-play confrontational situations so they can practice staying calm, not reacting in situations like road-rage, bullies, being screamed at by a boss or a customer.
Put him in charge of figuring the tip out when we’re out at a restaurant. Calculate 15% or 20% etc. Also emphasize that the difference between a good tip and a great tip is usually just a few dollars but it makes a difference to the recipient. Be generous with people who are in service professions.
Work towards your goal. If you screw-up, fix it. The worst thing you could do is give up just because you made a mistake. Nobody’s perfect. Keep going!
Take heart. There are lots of terrible things in the world - Poverty, disease, injustice, natural disasters...Thankfully, good FAR outweighs the bad: Love, Faith, Art, friendship, healing, creativity, community, innovation, beauty and renewal to name just a few. Focus on the good. Relish in the countless expressions of goodness. Work hard to preserve, protect, and advance them.
It is my daily mood that makes the weather. I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration, I can humiliate or humor, hurt or heal. ____ In all situations, it is my response that decides whether a crisis is escalated or de-escalated, and a person is humanized or de-humanized. ____ If we treat people as they are, we make them worse. If we treat people as they ought to be, we help them become what they are capable of becoming.”
— Haim G. Ginott, Teacher and Child: A Book for Parents and Teachers
(Re-ticket this every year.)
A wise friend once told me "Don't dump grace down the drain." Respond to nudges: Speak up even if you're afraid, reach out to someone who's hurting, forgive someone (or yourself.) God is so good and so generous...accept his gifts.
Great career advice from tv producer Tara Schuster: Be the best at the worst job. You’re a lowly intern, you’re not gonna get asked to sit down with the boss and strategize. But say the boss likes coffee, and the office coffee machine is unreliable. Fix the machine. Keep it in tip-top condition. Make a contribution to the company in small ways, consistent with your level of ability (which at this age is low low low. NO ONE likes a 20-something who thinks he/ she knows it all. Or knows anything really.) Listen, learn, anticipate needs and surpass expectations doing the little things. Be polite, kind, ethical. Be on time (early.) Yes, compete but also help others look good and succeed. NEVER never trash-talk a colleague, client, boss or subordinate. Don’t suck-up either. Mostly just listen, work, make yourself useful wherever you can. And have fun. You’re gonna do great, bunny.