“Courage is what it takes to stand up and speak. Courage is also what it takes to sit down and listen.” - Winston Churchill
16, 21
People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
You never know what people are going through. Depression, PTSD, anxiety could look like avoidance, anger, risk-taking, promiscuity, etc. Look out for friends, coworkers and loved ones who may be in pain. You don’t need to solve their problem, just allow for the possibility that they’re going through something. Try to give them the benefit of the doubt and not write off “bad” behavior as a character flaw. Offer a non-judgmental ear.
15, 20
Never do two illegal things at the same time. Don’t break the law while breaking the law.
16, 17, 18, 19, 20, 21
Challenge yourself every day, in one way or another. Mentally (read!) Is there any room for growth in an area you are struggling with? physically (take your pick but never take stupid risks with your safety), emotionally (allow yourself to be vulnerable. Apologize.), spiritually (pray/meditate/ fast.)
13, 17, 21
My Nana, born around 1913, used to decry “some people think the world owes them a living.” A hundred years later I agree. Nothing worse than entitlement.
13, 15, 21
Screw “achievement.” Do things you enjoy, share experiences that expand your capacity for joy and compassion. It doesn’t matter if you’re any good, it just matters that you’re in your groove.
16, 21
“In the middle of the pain you didn’t cause, the change you didn’t want, the reality you didn’t know was coming . . . your life can still be beautiful.” Lysa TerKeurst
20
Whatever you choose to do, do it well and there will always be a demand for you. (Quoting Adam Schiff from his book “Midnight in Washington.”
16
It’s possible (even common) to feel conflicting emotions simultaneously. You can be glad you’re not with a girl and still be jealous if she finds a new love. You can be glad you’ve moved on and still miss what once was. You can be sad that something happened and grateful for something that came of it. Humans are complex. Two or more conflicting thoughts can exist in our heads at once. It’s not a betrayal or a character flaw.
17
Practice “going without.” Talk about how nobody gets what they want all the time. We should learn how to just choose to go without something we want. Get them in on the discussion and pick something every day to do without.
5-9
Help him write a letter to someone in power if he has a question or concern about something he sees going on in the world.
7-11
When you feel like you’re on fire with anger or fear, if you can’t shake it, put that fire to good use.
14
You can’t grow in faith (or character or friendships) without learning to be humble. To forgive. To listen without agenda. To allow for the possibility you may be in the wrong. Ask for help. God will give it.
16
You gotta play with them. Down on the floor, at the park, in the water, in the snow. Connect through play, it will be the foundation of your relationship.
1-4
Sleep paralysis runs in the family. If you ever feel like you’re awake but you can’t move - don’t panic. It will pass in a minute. It’s just a lag time in your sleep/wake cycle.
20
“Beer muscles” is when guys gain a sense of indestructibility, an exaggerated sense of their own strength. Fights and aggressive behavior ensues.
15
Never post a pic to social media that you wouldn't want Grandma to see. NEVER send or ask to receive naked pictures. It's tacky, gross, illegal and not worth it. Even if "everyone does it". It's rude and disrespectful.
11-13, 18
Make yourself a good hand. Don't wait to be asked, just jump in when you see a need. Wash a dish, make a bed, change a tire, help out a friend or a stranger whenever you can.
14-20