We do what we do and feel how we feel because we think what we think.
Our thoughts are so powerful. Let’s take each one captive today and be sure they’re the kind of thoughts we want guiding and influencing the way we live our lives.” -Lysa TerKeurst
People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
For a bad cut / gash, use a rolled up washcloth or hand towel to apply pressure until you can get to an ER.
If you have to drive yourself or need your hands free, secure the towel in place with duct tape.
Sometimes big stuff happens. Big good, big bad, big change. It will take some time to adjust. Maybe a month, a season, a semester or maybe a year or longer. Gear up. Psych yourself up for a difficult day/month/year. You can do this. Stay present, don’t get ahead of yourself or get bogged down in what’s done. “What if?” and “if-only’s” are not your friends. Be good to yourself and be good to others. Rest, nourish, create, have fun and keep the faith.
Learn how to release energy consciously, or you’ll end up releasing it unconsciously onto your loved ones in a negative way like yelling or arguing. Breathe, sing, shout, cry, sweat, play, bake, whatever floats your boat!
The "work" in "relationships take work" should be like the "work" it takes to go to the beach.
“Sure, you gotta pack food, beverages, drive there, park, and set up... But you get to the beach
A useful opening line in a conversation (personal, parenting or professional) is “What should I know about ...”. It shows you understand you have something to learn, and it makes people feel valued. “What should I know about what’s going on at football practice?”