People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Sometimes there’s nothing you can say or do to help someone feel better. In times like that, just make sure you don’t make it worse.
14, 18, 21
Always have a 5 year plan. Be thinking of goals you want to work towards, however big or small. What inspires you? What drives you? What do you want to accomplish or cure or solve?
15, 17, 21
Being a professional means taking your work seriously not necessarily taking yourself seriously but take the job seriously, you’re there to do a job your income and the income of those around you depend on it is not a joke. It is not something to be played with you made a commitment, honor it. Show up, prepared and ready to work. Be there on time dressed well alert and positive..
16, 17, 21
Floss!!! All kinds of health benefits including decreased risk for heart disease and diabetes. Plus you get to keep your teeth. It's a no-brainer.
14, 18, 21
Don’t give up on your dreams, but remember there will be plenty of times when you have to tweak them a bit…or a lot. I think of all the couples who were slated to get married in 2020. They either postponed or scrapped the big wedding for a backyard ceremony and bbq. How many brides had to *massively* shift heir vision and let go of what they assumed their wedding would look like. This happened to my friend and she cried and cried, of course. It was a big disappointment. But then she and her fiancé had the most charming backyard ceremony. It was small but so romantic.Now she says she wouldn’t change a thing about her wedding. I’ve got a silly example from my own dreams. I had long hoped to spend my 50th birthday on Maui with friends and family all staying at the Four Seasons. Fifty happened during Covid so I moved my dream celebration to sixty. And then come to find out tourism isn’t considered a good thing by locals in Hawaii, so will choose a different destination where tourism is encouraged and sustainable. I’m still dreaming my dream, even it looks different than I thought it would. All this to say, don’t lose heart when stuff happens and your plans are upended. Be honest about your disappointment about what’s been lost, but then be open to opportunities this new turn of events brings with it. There are always blessings hidden among heartbreak.
13, 17, 21
Check out the website Brightly for timely and age-appropriate book recommendations. All sorts of subjects and themes.
5-12
There is nothing “basic” about basic human dignity. Never treat a person as though they are put on this earth for your amusement. Everyone deserves to be treated with dignity because we’re all human beings. No matter their age, looks, status, even past wrongdoing, everyone deserves to be treated with dignity.
14
Set up a dog agility course in the backyard. Use household items or toys, etc and lots of dog treats for training.
8
People will always have complicated feelings about the people they once loved. We’re human beings, we can’t expect emotions to be like an on/off switch. Complicated feelings/mixed emotions regarding an ex is to be expected. What’s important is what they decide.
17, 21
Stuff is gonna happen! They will make incredibly stupid choices and get into all kinds of trouble. Take a beat. Be radically merciful. THAT is what they’ll remember and that is the lesson they’ll learn.
12-21
Talk to them about how dangerous it is to buy pills online. Fentanyl is ubiquitous and lethal in small doses. Never never take a pull that wasn’t prescribed or purchased legally.
12
Put together a PowerPoint project outlining addiction: substance, gambling, shopping, hoarding, eating, etc. Have them so the research and put it together. Discuss. Reward its completion with a fun activity or trip.
15
Alcohol is a depressant. Never drink to feel better. It will only make things hurt worse and be worse. Only drink in celebration or community. Never to numb. That sh*t is poison. Pure $@!#% juice.
18, 19, 21
Never pretend o know what you don’t know. But you can bluff your way through a lot of interviews just by doing a 30 minute Google search. Research the company, the industry, its governing body, key terms, awards, criticism, etc. Check out their social media.
17, 19, 21
“Forget about sex. Just play first.” Forget about making a move and just have fun. Dance, listen to music together, go somewhere exciting, look at something beautiful, read to each other, play sports, let yourself be seen and encourage them to do the same. Communicate in a hundred ways: talk/send texts/ post on social media, pass notes, whatever. Sex isn’t the door to intimacy, feeling safe to be yourself around your partner is.
15-20
Get to know your body, push yourself in terms of strength and endurance. You're stronger than you think. You're growing stronger every day. Your body is amazing and healthy. Take care of it! Enjoy it! Use your amazing strength and energy to do good in the world.
12-16
You tackled a big project and you're wondering if it will be a success. Ask yourself: "Was I fair?" Was I kind?" " Did I put in the work?" If the answer is yes, then rest well, no matter what the outcome. If the answer is no, go back and fix it.
17