People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
Be present. Don’t turn every conversation into a lesson. They stay in their rooms so much because they feel safe there. They’re tired and stressed out and managing a lot of change.
On a job interview, mention a high-level educational goal such as MBA or law school. Their estimation of you will go up without them even realizing it. Your offer will be higher. Also follow, up with a brief but we’ll-written (professional) thank you note/email whatever.
Let them borrow your calm. Little ones (grownups too) sometimes just need to freak out a bit. Stay there. Be near. Don’t judge or even help. Just be there, and stay calm. Your loving energy is all they need as they work through it themselves. Keep them safe but other than that don’t help or advise unless they ask.
Venting is crucial but not always appropriate. Make sure you’re in the right place (no chance whatsoever of being overheard), the right time (take care of business first) and that the person you’re unloading on has the mental bandwidth to listen to you vent your emotions. Avoid interrupting if they’re busy, or not in a good headspace. You’ll know this because you asked.
One of the most difficult things in life will be to embrace difficult and unfamiliar ways in order to grow or heal. But doing so is the only way we can grow or heal. You can do hard things. Breathe deep and take it by moment if you have to.
Think about building a career. Take low-paying or no-paying jobs that will give you the experience you need to build it. It's not all about the paycheck, especially when you're young and don't have too many bills to pay.
You can’t be a good parent if you’re a miserable person. Take care of yourself. Make the changes necessary to get in a good place. Ask for help. The happier you are, the happier they will be.
Life is for the living. It’s okay to move on. It’s okay to laugh and dream, work, to party, to rest rest, etc. you honor the dead by living your life. Everyone meets up in the end anyway!
Awesome game we did at preschool - play I SPY. Try with objects or emotions, such as "I spy something sad" or "I spy something joyful." To help him learn empathy.