People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
“It’s okay to be sad. It’s okay to grieve. Because you can also live your life, and love your life, and be happy too.” Excellent advice from 9/11 survivor.
A wise friend once told me "Don't dump grace down the drain." Respond to nudges: Speak up even if you're afraid, reach out to someone who's hurting, forgive someone (or yourself.) God is so good and so generous...accept his gifts.
My mom did laundry twice a week: Tuesdays and Saturdays. She separated colors! It never piled up and we all had clean clothes. I do laundry daily, it's never done and we can't find what we need. Ask Grandma what was her secret to the science of laundry. Because it's now your job to do all your own laundry!
Rainstorms are gangrenous- avoid driving in them or being out on foot.
I’ve personally known people who have died from lightening strikes (running) and falling tree limbs (in their car. The mom in drivers’ seat and child in front seat both died.)
“Your goals will kick you in the shins and steal your lunch money.” -Jon Acuff. You have to fight back, even though some days you lose. Failure is part of the process. Keep going.
My dad was a Marine. He enlisted at 18 with his buddies during he Korean War. He was never a "typical" Marine, always a gentle spirit and rarely spoke about his days in Korea.
One carry-over was kind of a little inside joke he had with his buddies in the war: They used the expression "Semper Fi" sarcastically, in the opposite way it's meant. When they said it to each other it meant "I got mine, you're on your own. Fend for yourself." We always used to joke about it too when little things happened like there was no more milk for the cereal, "Semper Fi." Of course the irony is that my dad and his Marine buddies were the very definition of faithful when it came to the big stuff. They just liked to joke about the little stuff.
Still use it jokingly that way to this day.
Try to avoid the temptation to reach a conclusion too quickly or cling to it too tightly.” (Paraphrasing James Comey from his book ’A Higher Loyalty,’ which I recommend as a fantastic lesson in leadership - and history, and public service.)
Be yourself. No need to pretend to like something the crowd is doing. Half of them are probably just as unenthused as you are but are afraid to say so.
There is so much available to you. This is good and bad. I hope you choose knowledge, beauty, laughter, etc. Guard against getting caught in a loop of destructive $@!#%: hate, drugs, gambling, porn, etc. The world is full of beauty and it’s full of gross sh*t. I hope you choose a life that seeks out beauty.
You never know what people are going through. Depression, PTSD, anxiety could look like avoidance, anger, risk-taking, promiscuity, etc. Look out for friends, coworkers and loved ones who may be in pain. You don’t need to solve their problem, just allow for the possibility that they’re going through something. Try to give them the benefit of the doubt and not write off “bad” behavior as a character flaw. Offer a non-judgmental ear.
Check out fencing. Local fencing club has classes for kids and adults all ages. They also do birthday parties, so that might be something different that would be fun for him and his friends.
Say it early and repeat it often, so that it sinks way down deep: There is nothing you could do to make me stop loving you. No mistake, no failure, no decision, nothing. There is no hole so deep that if you fell into it I wouldn’t climb down to help you out of. I love you no matter what.