People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Don't say anything out loud that you wouldn't want repeated or overheard. Don't email / text, etc. anything that you wouldn't want forwarded.
11-15
When someone introduces themselves as transgender, it’s no big deal. Simply say “nice to meet you” or “cool.” Then politely ask “What are your pronouns?” And then you know how they prefer to be addressed.
13
When he comes to you and tells you he’s in trouble, stay calm. Ask “How can I help you?” Figure it out together. No matter how old he is, he needs to know you’re on his side. There will be time for lessons and consequences, etc. But first, help.
7, 12, 15, 21
Kids make fun, it’s not nice but they just do. Just blow it off if kids make fun of you got something silly. They’ll drop it if they don’t get a ride out of you. ... But bullying is different. If kids are being mean, threatening or scary, tell me and your teacher.
7
Screw “achievement.” Do things you enjoy, share experiences that expand your capacity for joy and compassion. It doesn’t matter if you’re any good, it just matters that you’re in your groove.
16, 21
Here’s the thing: some whacky $@!#% is about to go down. The next few years will be interesting, awesome and awful all at once. We will rely on kind and respectful communication, have as much fun as we can, forgive often, learn to let go and trust, and learn to be trustworthy. If necessary we will seek the advice of experts and the counsel of loved ones. Shifts can happen fast, for the better or worse. It seems like the end of the world but it’s not. You’re stronger and braver than you know.
11, 12, 13
The $@!#% never ends. Dealing with the $@!#% IS your job. If you think you’ll ever reach a “post-$@!#%” stage in your life, you’re wrong.
14, 19
Keep going. It’s never, NEVER hopeless.
14, 16, 18, 19, 21
Family & Home
Character, Education & Self-Reliance
Sports, Health, Safety & Appearance
Arts, Literature & Self Expression
Science, Technology, Skills & General Knowledge
Fun, Adventure & Travel
Faith & Philosophy
Finances
Emotional Development & Mental Health
Nature, Animals & the Environment
Social Justice, Civics & Humanitarianism
Relationships & Career
Read biographies. So much to learn and discover by reading about the lives of great men and women. Ducksters.com is a great resource. Amazon and The Learning Well also have great lists. Just Google "biographies for kids."
5-15
Never post a pic to social media that you wouldn't want Grandma to see. NEVER send or ask to receive naked pictures. It's tacky, gross, illegal and not worth it. Even if "everyone does it". It's rude and disrespectful.
11-13, 18
Sometimes the job will require you to do menial tasks. Do them enthusiastically because nothing is “beneath you.” If the good Lord can wash people’s feet, you can make coffee at the office. Get over yourself.
16, 21
Just show up. That’s all we can really control. Show up, (don’t run) and take it from there. You got this.
21
Book “Rainbow Relatives” is a great resource to be able to kindly, accurately and sensitively answer their questions about LGBTQ families.
6
Discuss prescription (and OTC) medications. Doctors prescribe or recommend these medicines, they’re not for fun and should be taken seriously. Discuss how medicines are obtained, never shared, which is dangerous and illegal. Emphasize the risk of dependence.
10
People always say “Be yourself.” That’s good advice but really what does it mean? I think it’s easier to explain what it DOESN’T mean: When you’re being yourself you’re not pretending to be interested in something or someone you’re not. You’re not doing something just to please someone else (or just to tick them off.) You’re not wearing anything that makes you feel uncomfortable. You’re not pretending to have fun when you’re not having fun. You’re not trying to impress anyone. You’re not trying to fade into the background. You’re not trying to change anything about yourself or someone else. I think that’s a good start. What does “being yourself” mean to you?
11-14, 18, 21
Read at least one biography every semester. between winners and losers read about the failures read about the great men and women read about historical figures American icon stage and film to battlefields to business read all about how great men and women made themselves great and learn from them here are a few to start Ted Kennedy he gets north star am Kristin Chenoweth Tina Fey I’m reading one now on call baker from the Bush administration Barack Obama Jimmy Carter Ronald Reagan Kennedy Roosevelt all those guys as well as Michelle Obama Jackie Kennedy all of those. Draft
19
Control isn’t safety. Safety is putting in the physical/mental/intellectual/emotional/spiritual work so you’re confident in your ability to address whatever comes your way and thrive, bounce back after getting knocked down.
14, 21